Citrine Gems

Process: 

1.Signing the trade contract;
2.Customer payment;
3.stock order;
4.Booking delivery;
5.Order export declaration;
6.freightage;
7settlement of exchange  

Alpha has has 14 years of experience in educational science toy. It has also formulated a series of scientific management and product operation systems.Alpha's professional customer service personnel receive the customer's consultation in the first time, they'll according to customer's needs to establish an independent customer profile in the professional order management system software, and send customer needs to make detailed and accurate quotation;
After received customers the advance payment,we are confirm the details of the order with the customer and sends the sales contract. At the same time, the order team holds a product contract review meeting

to make a complete and professional delivery period for the customer; During this time, the purchasing department and the quality inspection department are purchasing and quality inspection of raw materials for customer's product materials, and ensure the safety and quality of all products related to raw materials, packaging, etc. In the entire product process, the professional quality inspection team conducts real-time tracking of the packaging, materials,and sampling inspection; Besides, we can submit the product to an authoritative third-party testing agency to produce professional related inspection reports according to the requirements of the customer, giving the

customer a most professional quality and safety guarantee; After clearing the customer's payment,we'll picks out the best shipping method, the product will be delivered to the customer as scheduled, and the product service work will be done for every customer of alpha without any mistakes.Grow up together with customers to create their own future.